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The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The situation remained pending as the team awaited any potential response from the casino. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment.

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I have read the other reviews seen people that have lost a few hundred euros well this was 27k unfortunately for me. I’m literally shaking as I can’t get my money and they offer now only a withdrawal through MasterCard or Bitcoin. They don’t let you withdraw because they “are currently having withdrawal issues through VISA”. I deposited by normal VISA very easily and did that twice.
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